Refund & Return Policy

At Blushipop, we want you to love every purchase. If you are not completely satisfied with your order, we're here to help.

If you have any questions, please contact us via our online chat or email us at support@blushipop.com.

Return Window

We accept return requests within 14 days from the date your order is delivered.

Return Eligibility

To be eligible for a return, items must meet all of the following conditions:

• Unused, unopened, and in their original condition.
• Returned in the original packaging.
• In a resalable condition.

For hygiene and safety reasons, we cannot accept returns for:

• Opened or used products.
• Products that are not in resalable condition.
• Final sale or clearance items.

Damaged, Defective, or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery.

Please include:

• Your order number
• Clear photos of the item
• Photos of the outer packaging

Once your request has been reviewed, we will work with you to provide an appropriate solution.

Refund Method

If you choose to return an item for personal reasons (such as changing your mind) and your return request is approved, your refund will be issued as Blushipop Store Credit.

To qualify, the returned item must meet our return eligibility requirements and pass our inspection upon receipt.

The Store Credit issued will be equal to the approved value of the returned item(s), excluding any non-refundable shipping charges.

Blushipop Store Credit:

• Will be issued after your returned item has been received, inspected, and approved.
• Is valid for 12 months from the date of issue.
• Can be used toward future purchases on Blushipop.
• Cannot be redeemed for cash.
• Cannot be transferred to another account.

Return Shipping

Customers are responsible for return shipping costs unless:

• The item arrived damaged.
• The wrong item was sent.
• The item is confirmed to be defective.

We recommend using a trackable shipping service when returning your package, as Blushipop is not responsible for returns lost in transit.

Order Cancellation

Orders may be cancelled within 24 hours of purchase.

Once an order has been processed or shipped, it can no longer be cancelled.

Shipping Address Responsibility

Customers are responsible for providing accurate and complete shipping information, including:

• Country/Region
• State/Province
• City
• Postal Code
• Phone Number
• Full Street Address

Blushipop is not responsible for packages that are delayed, lost, returned, or undeliverable due to incorrect or incomplete shipping information provided by the customer. In such cases, we are unable to offer free replacements or free reshipment.

Contact Us

If you have any questions about this Refund & Return Policy, please contact us at support@blushipop.com.

Thank you for shopping with Blushipop.